Appliance Care of Atlanta

Appliance Repair Service Appliance Repair Electrical Services

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Appliance repair in Atlanta and nearby areas. Refrigerator repair and many more. Call for appliance repair near you and other services.

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Business Hours

Mon: 8:00am - 7:00pm
Tue: (veteransday)8a–7pho
Wed: 8:00am - 7:00pm
Thu: 8:00am - 7:00pm
Fri: 8:00am - 7:00pm
Sat: 9:00am - 2:00pm
Sun: Closed

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About Alpharetta, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Appliance Care of Atlanta emerges as a standout candidate for the "BestAround" accolades, distinguished by its comprehensive service offerings and unwavering commitment to customer satisfaction. Their portfolio spans a broad spectrum of appliances-dishwashers, refrigerators, washing machines, and more-all handled with the expertise of certified technicians who utilize only new, OEM parts, ensuring high-quality repairs and often completing them in one visit without additional fees. This reliability is underscored by their 91% client satisfaction rate, a testament to their consistent performance.

The service model at Appliance Care of Atlanta shines through their same-day guarantee, which addresses a critical need for prompt assistance. Their technicians' versatility across various brands and models ensures that no matter the appliance's complexity, the job is handled efficiently and accurately. Transparency in communication and upfront pricing further bolster their reputation, with customers consistently praising the clarity and honesty in every interaction.

While some reviews note concerns over pricing transparency, particularly for parts beyond initial estimates, the overall sentiment remains positive. Customers appreciate the quick turnaround times, especially for urgent repairs, and the company's dedication to preventive maintenance services adds value beyond immediate fixes. This blend of reliability, customer service, and transparent practices positions Appliance Care of Atlanta as a strong contender for recognition in the "BestAround" category, promising a dependable and efficient solution for appliance repair needs in the Atlanta area.

About Appliance Care of Atlanta

Appliance Care of Atlanta is a comprehensive appliance repair service based in Johns Creek, Georgia, offering a wide range of services to residents across Atlanta, Roswell, and Alpharetta. The company prides itself on its integrated approach, combining expert technicians with a commitment to customer satisfaction. Their services encompass the repair, installation, and maintenance of various electric appliances, including dishwashers, ice makers, clothes dryers, ranges, refrigerators, kitchen stoves, washing machines, microwaves, and more.

One of the key strengths of Appliance Care of Atlanta is their same-day service guarantee, ensuring that customers receive prompt assistance with minimal wait time. The company's technicians are certified and use only new, OEM factory parts to ensure high-quality repairs, often completing the job in one visit without additional fees for return visits with special parts. This reliability is further underscored by their consistent customer satisfaction ratings, with 91% of clients reporting high levels of contentment with their service.

For specific appliance issues, such as a fridge that isn't cooling or an oven displaying error codes, Appliance Care of Atlanta provides expert diagnostics and solutions. Their technicians are well-versed in handling a variety of brands and models, ensuring that no matter the appliance, the job is done right on the first attempt. The company’s commitment to transparency is evident in their upfront communication about issues and repair processes, fostering trust and confidence among their clients.

In addition to emergency repairs, Appliance Care of Atlanta offers preventive maintenance services to help extend the lifespan of your appliances. Their experienced technicians can install new parts, ensure safe installation, and provide valuable advice on proper maintenance, all while maintaining a high level of customer service. With over 30 years of experience in the industry, Appliance Care of Atlanta is dedicated to delivering reliable, efficient, and affordable solutions to keep your home running smoothly.

Category Tags
Appliance Repair Service Appliance Repair Electrical Services Home Maintenance Customer Service

What Customers Say

4.8
Rating Based On
1,587
Official Google Reviews
5
1464
4
51
3
13
2
11
1
48

Customers consistently highlight Appliance Care of Atlanta's prompt service, professional technicians, and effective repair solutions across a range of appliances including refrigerators, washing machines, dryers, dishwashers, and ovens. Many express satisfaction with the quick turnaround times, even for urgent repairs, and appreciate the clear communication throughout the process.

Some customers mention specific positive experiences, such as George's efficiency in diagnosing and fixing issues, James's expertise with appliance repair, and Russell's ability to handle both small and larger appliances. Others praise the company's dependability, noting consistent on-time arrivals and prompt follow-up calls.

However, a few reviews express disappointment with pricing, citing inflated costs for repairs beyond what was initially quoted. A recurring theme is the importance of clear pricing upfront and transparency regarding costs associated with parts and labor. Overall, the reviews paint a largely positive picture of Appliance Care of Atlanta, suggesting they are a reliable and customer-focused appliance repair service in Atlanta.